Radiance Gold Shipping & Delivery Policy

Last Updated: 05/11/2026

Shipping Costs

Shipping costs are calculated at checkout based on rates provided by our courier partners.

For customers outside the UK, please proceed to the cart or checkout page to view the applicable shipping charges for your location.

Click & Collect

Click & Collect is available from our headquarters:

CEC Equine Supplements Ltd (trading as Radiance Gold)
The Stables
Lostford Manor
Lostford Lane
Mickley, Tern Hill
Market Drayton
Shropshire
TF9 3QW

International Orders

Please note that orders shipped to Ireland and other international destinations may be subject to import duties, taxes, or VAT, which are payable upon delivery. These charges are determined by your local customs authority and courier and are the responsibility of the customer.

Delivery Information

We aim to dispatch and deliver your order as quickly as possible. If you do not receive your delivery within the expected timeframe, please contact us as soon as possible so we can investigate.

Damaged Goods

Any products that arrive damaged must be reported to us within 5 days of receipt. Please retain both the product and all original packaging, as these may be required for inspection and any subsequent claim with the courier.