Terms of Service

Radiance Gold (CEC Equine Supplements Ltd) Last Updated: 05/11/2026

Overview

This website is operated by Radiance Gold, a trading name of CEC Equine Supplements Ltd. Throughout the site, the terms "we", "us", and "our" refer to Radiance Gold.

Radiance Gold offers this website, including all information, tools, and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

If you do not agree to these Terms, you must not access the website or use any services.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

1. Online Store Terms

By agreeing to these Terms, you confirm that:

• You are at least 18 years of age or the age of majority in your jurisdiction.
• You will not use our products for any unlawful or unauthorised purpose.
• You will not violate any applicable laws or regulations.
• You will not transmit viruses, malware, or any destructive code.

Any breach of these Terms may result in immediate termination of services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any lawful reason.

You understand that information you provide (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

3. Accuracy of Information

We are not responsible if information available on this website is inaccurate, incomplete, or outdated.

The information provided is for general guidance only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify website content at any time without obligation to update information.

4. Products, Services and Pricing

All prices are displayed in Pounds Sterling (£ GBP) unless otherwise stated.

We reserve the right to:

• Change prices without notice.
• Modify or discontinue products.
• Limit sales by customer, region, or jurisdiction.
• Restrict quantities available for purchase.

We strive to display product descriptions and images accurately but cannot guarantee that colours displayed on individual devices will be completely accurate.

5. Orders and Billing Information

We reserve the right to refuse, cancel, or limit any order.

You agree to provide current, complete, and accurate information for all purchases made through our website.

Where an order is amended or cancelled, we will attempt to notify you using the details supplied during checkout.

For information regarding returns and refunds, please refer to our Returns Policy.

6. Third-Party Tools and Services

We may provide access to third-party tools and services over which we have no control.

Such services are provided "as is" and "as available" without warranties or guarantees of any kind.

Your use of any third-party service is entirely at your own risk.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• Third-party content
• Third-party policies
• Third-party products or services
• Any loss or damage arising from use of third-party websites

We recommend reviewing their terms and policies before engaging with them.

8. User Comments and Feedback

If you provide comments, reviews, suggestions, ideas, or other materials to us, you agree that we may use, reproduce, edit, publish, and distribute them without restriction.

You agree that submissions will not:

• Violate any intellectual property rights.
• Contain unlawful, abusive, or offensive material.
• Include viruses, malware, or harmful code.
• Misrepresent their origin or authorship.

You remain responsible for the content you submit.

9. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Errors and Omissions

Occasionally there may be typographical errors, inaccuracies, or omissions relating to:

• Product descriptions
• Pricing
• Promotions
• Shipping charges
• Transit times
• Availability

We reserve the right to correct errors and amend information without prior notice, including after an order has been submitted.

11. Prohibited Uses

You may not use this website:

• For any unlawful purpose.
• To violate laws or regulations.
• To infringe intellectual property rights.
• To harass, abuse, threaten, or discriminate against others.
• To submit false information.
• To distribute malware or malicious code.
• To collect personal information without consent.
• To spam, scrape, crawl, or harvest website data.
• To interfere with website security or functionality.

Violation may result in termination of access to our services.

12. Disclaimer of Warranties

We do not guarantee that:

• Our service will be uninterrupted.
• The service will be secure or error-free.
• Website information will always be accurate or complete.
• Products or services will meet every expectation.

All services and products are provided on an "as available" and "as is" basis except where consumer rights apply under UK law.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Any liability that cannot legally be excluded under English and Welsh law.

Subject to the above, Radiance Gold and CEC Equine Supplements Ltd shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Your statutory consumer rights remain unaffected.

14. Indemnity

You agree to indemnify and hold harmless Radiance Gold, CEC Equine Supplements Ltd, its directors, employees, contractors, and affiliates against claims, losses, liabilities, damages, costs, and expenses arising from your breach of these Terms.

15. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Termination

These Terms remain effective unless terminated by either party.

We may suspend or terminate access immediately if we reasonably believe you have breached these Terms.

Any obligations incurred before termination shall survive termination.

17. Entire Agreement

These Terms, together with our Privacy Policy and other policies published on our website, constitute the entire agreement between you and us concerning use of the website and services.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Changes to These Terms

We reserve the right to amend these Terms at any time.

Any updates will be published on this page and become effective immediately upon publication.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

Questions regarding these Terms of Service should be directed to:

Radiance Gold (CEC Equine Supplements Ltd)
The Stables
Lostford Manor
Lostford Lane
Mickley, Tern Hill
Market Drayton
Shropshire
TF9 3QW
United Kingdom

Email: radiancegoldequine@gmail.com